Terms and Conditions for Lebanon Cottage
General
• St Just Holiday Cottages is the trading name of Carolyn Boyd.
• All
bookings are subject to the following terms and conditions. Receipt of a completed booking form and payment will be considered
as a contract and acceptance of these terms and conditions.
• The letting of a property marketed by St Just Holiday
Cottages, for any period, is between the Owner of the property and the person(s) named on the booking form.
• St
Just Holiday Cottages or the Owner of the property cannot be held responsible for any accident, damage, loss, injury, expense
or inconvenience suffered by the tenant or to personal belongings whilst in the property, gardens, or other grounds.
• Whilst
people holidaying in the UK have not traditionally taken out holiday / cancellation insurance, we would recommend that you
do so.
Accommodation
• Details
of those who will be occupying the cottage must be entered on the Booking Form. Lebanon Cottage is designed for the comfort
of 5 people, and this number must not be exceeded without permission of St Just Holiday Cottages.
• Breakages and
spillages must be reported immediately and a charge may be made.
• There is no extra charge for electricity or
heating.
• Price includes bed linen and towels (1 hand/1 bath per person). Beds are supplied with a duvet and 2
pillows per person.
• A travel cot, travel stair gate and high chair can be made available at no extra charge, please
ask for further details when booking - we request that you provide your own bedding for the cot.
• The cottage is
strictly non-smoking. Smokers are permitted to smoke outside, but this must be at least 2 metres from any door.
• Details
of the property are subject to change and improvements over time. We aim to keep our website as up-to-date as possible. If
you have any particular requirements, please call to check details to ensure the property suits.
• In the event
that a property becomes unavailable due to reasons beyond the control of St Just Holiday Cottages or the Owner of the property,
the liability of St Just Holiday Cottages shall be limited to the offer of alternative accommodation if available, or a full
refund of all money paid. No further liability will lie with St Just Holiday Cottages.
• The standard changeover
day is Friday. The property will be available from 3pm on the arrival date, and must be vacated by 10am on the departure date.
Late departure may incur additional charges.
Payments
and Bookings
• Bookings must be accompanied by a deposit of £100 per week. A booking is only confirmed once
we have received the deposit. We will then confirm your booking by mail / email. If we have not received your deposit with
5 working days, your provisional booking will lapse. The deposit is non-refundable.
• The balance must be paid no
later than 6 weeks before the start of the holiday. In the event of full payment not being received, St Just Holiday Cottages
will be free to re-let the Cottage. Full payment must accompany bookings made less than 6 weeks before arrival.
• Deposits,
balances and full payments can be made by cheque payable to St Just Holiday Cottages or preferably by bank transfer. In addition,
we are now able to take credit card payments for deposits, balances and full payments via paypal, however there will be a
3% surcharge to use this service. Please call if you would like to pay in this way.
• In the event of you being
unable to take your holiday, you should inform us immediately in writing. If a holiday is cancelled with more than 6 weeks'
notice, only the deposit will be forfeit. If a holiday is cancelled less than 6 weeks before the start of a holiday, the whole
rent is payable unless we succeed in re-letting when the payment will be refunded, minus the deposit and a £20 administration
charge.
• Accommodation is non-transferable unless permission is given by St Just Holiday Cottages.
Tenant's Obligations
• The tenant agrees to
take good care of the property, to leave it clean and tidy on departure, and to pay for any losses or damage to the property.
St Just Holiday Cottages reserve the right to make an extra charge for cleaning if the property is not left in a satisfactory
condition.
• The tenant agrees to permit the owners and their agents reasonable access to the property.
• If,
while staying at the property, the tenant discovers any problems or has a complaint, they must report immediately and before
departure to St Just Holiday Cottages or the Owner who will make every attempt to resolve the issue so that the tenant can
continue to enjoy their stay.
Dogs
• Dogs are accepted by prior arrangement and details must be entered on the booking form.
• Dogs must not
be left unattended in the cottage unless by prior arrangement with St Just Holiday Cottages. If a dog is left unattended,
the Owner reserves the right to enter the property if they feel that a dog is in distress, it is proving a noise nuisance
to neighbours or that damage is being caused. Every attempt will be made to contact the owner in such a situation, and it
is recommended that guests supply a mobile number for such emergencies.
• Throws are provided for furniture, but
please bring your own dog bedding.
• If your dog fouls in the garden, please remove, double bag and place in the
outside rubbish bin.
• We do not charge extra for dogs. Please respect the property and do not allow your dogs to
damage furniture and fittings. Use throws to cover furnishings and let us know immediately if there are any spillages on the
carpet. If damage is caused, a charge may be made.
Our Guarantee
We take
every care to ensure that Lebanon Cottage is presented to a good standard so that you can enjoy your holiday. It is impossible
to check every item and every piece of equipment each week. If you encounter any problems with Lebanon Cottage, please let
us know immediately during your stay so that we can make every effort to resolve as quickly as possible and so that you can
continue to enjoy your holiday.
